1) Q: Can you tell me who can repair my pinball machine? Can you recommend someone where I live?
A: No, sorry I cannot. There is no way I could compile a database of repair personnel covering the United States and the world, much less vouch for the quality and honesty of their work. I suggest contacting a local arcade and see who they use for repair. Or contact the nearest pinball seller and find out who they recommend. Stern, the last manufacturer of pinball machines, keeps a list of distributors and you could contact them. Some distributors are quite sympathetic and helpful. There are a few places listed at the bottom of the home page, but not many.
Most of the time, you will be at the mercy of a hobbyist in the area who might be willing to fix your pinball machine.
You might not be able to get the help you need. In that case, I suggest you are better off selling the pinball machine and buying a working model.
2) Q: Can you repair my pinball machine?
A: Unless you live in driving distance of SW Oregon, no. At this time, I do not offer mail-in circuit board repair, either. Maybe someday. Please see #1.
3) Q: Where can I find parts for my pinball machine?
A: Sorry, but I do not sell or supply parts. Please do not ask. See the list of parts suppliers at the end of my home page. Or place an wanted ad in Mr. Pinball.
4) Q: My pinball machine is doing.[describe what it is doing here]......... Can you help?
A: Maybe. Feel free to send me that email (see below). I will do what I can.
5) Q: I have never repaired anything before, but I am handy. Can I repair my own pinball machine?
A: That is impossible for me to answer. First, be certain to read the caution section at the beginning of the home page. Pinball machines contain high voltages that can kill. I recommend that repair be attempted only by qualify personnel. Are you qualified? I am not responsible for any person injury that may occur. If you decide to attempt your own repair, it is at your own risk. If you are not qualified, do not attempt repair.
If your problem is mechanical, and you are mechanically inclined, then you have a chance. If it is electrical, you know how to solder and have a voltmeter, then you are half way there.
6) Q: Where can I get a schematic?
A: Some schematics are available on the Internet. Check out the Internet Pinball Database. Others may be available through parts suppliers. Some are not widely available. You could post a question on the Google discussion group. If you post on the group, be certain to start the title of your post with "Tech: [name of pinball machine]". Identify yourself as a "newbie" and that group might be nice to you.
These FAQ do not help you or you have suggestions on how to improve this site? Then please email me at:
I answer every question not covered by this FAQ section. Please allow one week for me to reply as I might be away. If you do not get a response, please email me again. Check your SPAM filter and make certain that this address is not blocked.